FAQ

Frequently Asked Questions

Popular Questions

Popular Questions refer to those frequently inquired by the public regarding various topics, such as product features, usage methods, and common issues.

After the telephone consultation, we will arrange for professional staff to provide on-site services.

Our Delivery Policy for online orders: Orders are shipped within 24 – 48 hours. We use reliable carriers. Delivery time varies by location. Tracking info is provided. Free delivery for orders over a certain amount.

First, log in to your account on our website. Then, during checkout, look for the option to apply store credit. Enter the amount you want to use. Confirm, and it’ll be deducted from your total bill.

Yes, you will receive a confirmation when your order is placed. It’ll be sent to the email address you provided. The confirmation includes order details like items, quantity, total cost, and estimated delivery time.

After placing an order, you’ll get an email with a tracking number and a link to the carrier’s website. Log in there and enter the number to track your order’s shipping progress.

Yes, you can. Our clearance items are available for online purchase. Just search for “clearance” on our website, select the item you want, and proceed with the normal checkout process.

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